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20% of US workers are secretly using AI at work — if you’re one of them, here’s how you might be doing your boss a favor


If it seems like more and more people you know are adopting Artificial Intelligence tools these days, there’s a reason for that. In the past few years, there’s been an explosion of AI in part because advancements have made its use not only possible but practical. And while some Americans are happy about that, others remain skeptical.

A YouGov survey published this past March found that 56% of Americans use AI tools and 28% use them at least weekly. Only 31% of Americans have never used AI. And not so shockingly, Americans under 30 are more likely to use AI than their older counterparts.

Despite a high level of adoption, Americans aren’t necessarily feeling all that secure about AI. A good 54% say they feel cautious, while 47% feel outright concerned. And 17% of Americans feel overwhelmed by AI — up from 11% four months prior.

These findings are consistent with Pew Research data published in April based on 2024 surveys. While 56% of AI experts think AI will have a positive impact on the U.S. in the next 20 years, only 17% of members of the general public echo this positivity. And while 47% of AI experts are more excited than concerned about an uptick in AI usage, only 11% of the general public feel similarly.

Meanwhile, a new report by StudyFinds reveals that 20% of Americans are using AI at work — in secret. Whether that’s a bad thing, though, may be worth reconsidering.

These days, AI is being used across a range of industries and workplace tasks. StudyFinds says it’s being utilized in everything from marketing tasks to customer support to operations. U.S. employees are also using AI to handle personnel management and product development.

Interestingly, 90% of people in a Talker Research survey cited by StudyFinds say they’ve used AI for both personal tasks as well as work-related ones. A good two-thirds started off using AI for personal reasons before adopting it at work.

Many AI users, however, are keeping this a secret. For some, that may be because their workplaces simply haven’t formally adopted an AI policy yet. But there may be an underlying fear that using AI is a means of gaming the system when, in reality, everyone can benefit from it.



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